Policies
Appointment, gift card, product and payment policies
Salon Policies
Cancellation Policy
We respectfully request that you reschedule or cancel your reserved services with at least 24-hour notice. If less than 24-hour notice is provided, the first cancellation requires a credit card to reserve a future appointment; the second results in a charge of 50% of the service booked.
Accepted payment methods in the reference: Visa, MasterCard, American Express, Discover, check and cash.
Gift Card Returns
All gift card sales are final and are not refundable for cash.
Product Returns
Product refunds are only given for damaged or defective products. Used products are non-refundable and are only considered for salon credit or exchange pending management approval. Exchanges are valid within 60 days of the date of purchase.
Policies were reproduced in summary from the accessible source and may have changed since the 2025 reference date. Confirm the current terms directly.
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